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Consulting/Client Success/UNILAB
UNILAB connected healthcare enterprise operations
Client Success · UNILAB

Connecting
healthcare operations
with intelligence

See how UNILAB worked with ASPL to create a more connected operational environment—bringing enterprise information closer together, improving visibility across business functions and enabling teams to make faster, insight-led decisions.

UNILAB enterprise operations and business collaboration
Enterprise Visibility

Connecting
enterprise
information
at scale.

Information Fragmentation

Operating across a complex healthcare enterprise requires information to move effectively between functions. Disconnected processes and distributed data can make it harder for teams to maintain a clear, timely view of operational activity.

Connected Intelligence

The priority was to create stronger connections between information, workflows and business functions—giving teams better visibility and a more consistent foundation for operational decision-making.

01

Limited visibility across distributed operational processes and business functions.

02

Critical enterprise information spread across different systems, workflows and operating environments.

03

Fragmented information flows making it harder for teams to access relevant insights when decisions are being made.

04

Need for a connected operating model that can support greater visibility, coordination and faster decision-making.

Transformation

Creating connected enterprise visibility and intelligence.

ASPL focused on strengthening the flow of information across UNILAB's operating environment. By connecting enterprise data, improving visibility and making relevant insights easier to access, the transformation created a stronger foundation for coordinated and informed operations.

Connected enterprise information across UNILAB operations

Connected information

Creating stronger connections between enterprise information and operational processes so teams can work from a more unified and accessible view of business activity.

Unified visibility operations environment

Operational visibility

Improving visibility across key functions and workflows, helping teams understand operational activity with greater clarity and respond with better context.

Enterprise insights supporting informed decision-making

Decision intelligence

Enabling faster access to business insights to support timely evaluation and more informed enterprise decisions.

Connected enterprise outcomes for UNILAB
Outcomes

Greater visibility
across enterprise
operations.

Visible customer-service operations

Real-Time

Greater access to relevant operational information gives teams a clearer view of activity across the enterprise and supports more timely decision-making.

Connected enterprise processes and information

Connected

Information and operational processes work within a more coordinated environment, helping business functions stay better aligned.

Insight-driven enterprise decision-making

Informed

Improved access to meaningful business insights helps teams evaluate activity faster and make decisions with stronger operational context.

Next Steps

Build a more connected enterprise.

Explore how ASPL can help modernize operations, connect enterprise technology and build intelligent capabilities for the next stage of transformation.